CloudTalk
CloudTalk overview
- What is CloudTalk?
- CloudTalk is a powerful cloud-based call center software that connects agents with customers in real-time. It also helps you manage the process of agent onboarding, while integrating with your CRM and email marketing tools.
CloudTalk pricing
Starter
Features
¤25.00 /mo
What's included
- Unlimited inbound & intracompany calls
Essential
Features
¤30.00 /mo
What's included
- All Starter features, plus
Expert
Features
¤50.00 /mo
What's included
- All Essential features, plus
Custom
Features
What's included
- All Expert features, plus
CloudTalk features
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Call Monitoring
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Auto Call Recording
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IVR Support
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Queue Management (Calls)
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Predictive Dialer
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Progressive Dialer
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Live Chat
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Concurrency Support
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Inbound Call Center
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Outbound Call Center
Frequently asked questions about CloudTalk
- How does CloudTalk work?
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1. CloudTalk is a SaaS based multi-language IVR system designed for the call center market. It offers call center agents the freedom to choose and use their preferred languages.
2. CloudTalk allows you to build and customize every aspect of your IVR, from the GUI to the back-end.
3. CloudTalk’s intelligent routing features automatically route calls to the best available agent, providing the caller with an optimal experience.
4. CloudTalk is an excellent solution for the call center market.
- Can i use CloudTalk for free?
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There is a free trial pricing plan so you can use it for free for a limited time
CloudTalk reviews
CloudTalk Reviews
Based on 895 reviews
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5 star reviews
- 72 %
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4 star reviews
- 26 %
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3 star reviews
- 3 %
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2 star reviews
- 1 %
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1 star reviews
- 4 %