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CloudTalk overview

What is CloudTalk?
CloudTalk is a powerful cloud-based call center software that connects agents with customers in real-time. It also helps you manage the process of agent onboarding, while integrating with your CRM and email marketing tools.

CloudTalk pricing



¤25.00 /mo

What's included

  • Unlimited inbound & intracompany calls



¤30.00 /mo

What's included

  • All Starter features, plus



¤50.00 /mo

What's included

  • All Essential features, plus



What's included

  • All Expert features, plus

CloudTalk features

Call Monitoring

Auto Call Recording

IVR Support

Queue Management (Calls)

Predictive Dialer

Progressive Dialer

Live Chat

Concurrency Support

Inbound Call Center

Outbound Call Center

CloudTalk alternatives & competitors

View all
Aircall logo
Nextiva logo
Five9 logo
TalkDesk logo
Genesys PureConnect logo

Frequently asked questions about CloudTalk

How does CloudTalk work?

1. CloudTalk is a SaaS based multi-language IVR system designed for the call center market. It offers call center agents the freedom to choose and use their preferred languages.

2. CloudTalk allows you to build and customize every aspect of your IVR, from the GUI to the back-end.

3. CloudTalk’s intelligent routing features automatically route calls to the best available agent, providing the caller with an optimal experience.

4. CloudTalk is an excellent solution for the call center market.

Can i use CloudTalk for free?

There is a free trial pricing plan so you can use it for free for a limited time

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CloudTalk Reviews

Based on 895 reviews

5 star reviews

72 %

4 star reviews

26 %

3 star reviews

3 %

2 star reviews

1 %

1 star reviews

4 %